Understanding what a Trusted Integrator is
First, we need to understand what it means to be a Trusted Integrator (TI). A TI is a company that helps you implement CSfC Capability Packages. They are experts in bringing together CSfC components to ensure secure and proper solution functionality.
In order for a company to become a Trusted Integrator, they have to demonstrate to the NSA that they have the resources and experience to architect, design, integrate, test, document, field and support systems that meet the requirements of the CSfC program.
The NSA has a List of CSfC Trusted Integrators composed of companies that have gone through the application and review process and been formally approved by the NSA. These trusted integrators have met the required organizational and personnel criteria and have been thoroughly vetted by the NSA on their capabilities as solution integrators.
Understanding Your Requirements
Before you begin conversations with a trusted integrator, you must be sure you have clearly defined your requirements. To avoid any confusion down the road it is important that internally you know what the problem is, what the project goals are, and any other expectations you may have surrounding your engagement with a trusted integrator.
Outlining what your general budget is and what timeline you are anticipating is important. These factors may change as the project progresses, but setting general goals for budget and completion are important. Ask yourself, is the timeline flexible? If there is a hard deadline it would be extremely important to explain that in the initial conversations with the trusted integrator to confirm they can guarantee meeting that deadline.
📽️ Watch Now: How to Choose the Right NSA CSfC Trusted Integrator
Another important aspect to consider is not only what your immediate needs are but what your needs may grow into in the future. How will the ability to scale this solution affect your requirements for this project?
A successful project is two-sided, so you must be prepared to clearly and fully answer any questions a trusted integrator may have for you. If you are unclear or unsure of your expectations it will be extremely difficult to have a successful engagement with a trusted integrator.
Can I Trust This Trusted Integrator?
The most important thing about selecting a Trusted Integrator is finding out if you can trust them. Can you trust that the solution they create will work? The best way to find this out is to ask them about their experience as it specifically relates to the type of work you are requiring. Ask them to provide detailed explanations of previous related work and then ask if they can provide a reference that you can contact to find out straight from the customer how well they performed.
Speaking to previous customers of the trusted integrator is the best way to get a glimpse into how it will be working with the trusted integrator. Confirming that they have successfully completed previous projects similar to the one you are needing will be a huge indicator that you can trust this integrator to deliver.
A company being on the NSA’s Trusted Integrator List proves that they are trusted industry innovators, but checking references and completing your own due diligence will confirm that you have found the right fit. We have created a list of questions to ask a trusted integrator before embarking on a project together that can be a jumping-off point for the initial conversations with a trusted integrator.
When you're looking for a trusted integrator it's important to make sure that they have the experience and knowledge to complete your project. It's also critical that you find someone who can communicate well and work collaboratively with your team. In the end, if you have prepared internally and have a complete understanding of your requirements for a project, selecting a trusted integrator can be as simple as asking if they have similar experience and then checking their references. The CSfC process can be complicated, so finding a trusted integrator that is the perfect fit for your needs is extremely important to get right from the start so that you avoid any unnecessary headaches.
As a Trusted Integrator ourselves, we’re here to help, whether that’s setting up a secure infrastructure, establishing endpoints, or partnering with you to pursue bold new solutions. Contact us today to learn how we can work together!